At 7 ELEVEN INTERIORS, we ensure safe and timely delivery of materials, furniture, fixtures, and signage items related to our projects. Please read our shipping policy carefully to understand how deliveries are handled.
1. Shipping Coverage
We offer shipping and delivery services across India, subject to project location, accessibility, and service feasibility.
2. Delivery Timeline
- Delivery timelines are estimated and shared at the time of project confirmation.
- Timelines may vary based on product availability, customization requirements, location, weather conditions, or unforeseen circumstances.
- Delays caused due to third-party logistics providers or external factors are beyond our control.
3. Shipping Charges
- Shipping and transportation charges, if applicable, will be clearly communicated and included in the project quotation.
- Any additional charges due to site conditions, special handling, or urgent delivery requests shall be borne by the client.
4. Inspection Upon Delivery
- Clients are advised to inspect all materials and products at the time of delivery.
- Any visible damage, missing items, or discrepancies must be reported immediately or within the time frame specified by our team.
- Failure to report issues within the stipulated time may result in rejection of replacement claims.
5. Damaged or Defective Items
- In case of manufacturing defects or transit damage, replacement may be arranged subject to inspection and approval.
- No refunds will be provided for shipped or delivered items.
- Replacement timelines depend on product availability and manufacturer schedules.
6. Installation & Handling
- Delivered items should not be moved, altered, or installed by unauthorized personnel.
- Any damage caused due to improper handling, storage, or third-party installation will not be eligible for replacement.
7. Partial Deliveries
- Projects may involve partial or phased deliveries based on execution schedules.
- Partial deliveries shall not be considered delays or incomplete service.
8. Ownership & Risk
- Ownership and responsibility of goods transfer to the client once the materials are delivered to the project site.
- 7 ELEVEN INTERIORS is not responsible for theft, damage, or loss after delivery.
9. Changes or Cancellations
- Shipping schedules cannot be changed or canceled once dispatched.
- Any rescheduling requested by the client may result in additional costs.
10. Policy Updates
7 ELEVEN INTERIORS reserves the right to update or modify this shipping policy at any time without prior notice.